Spare Parts

As no two clients are alike, we provide a total custom solution that matches your own economic, technical and future organizational requirement.

Extra quantity of the wearing parts will be provided along with the Automated Storage and Retrieval System for free.

Meantime, a detailed spare parts brand name, specification, price will be listed during production to make sure parts are immediately available during the start-up of your automated material handling system or replacing spare  parts .

After commissioning, the terms of your negotiated service level agreement determine the immediate availability of parts. Our support packages include options for keeping parts for your system on hand at our factory or directly at your site.

Maintenance

Huaruide is committed to the quality and reliability of all our products.

Although your Automated Storage and Retrieval System can generate Return On Investment in about three years, proper Maintenance Service further maximize this investment and can lead to a system lifespan of more than 25 years, thus lowering the total cost of ownership and providing long-term operational efficiencies.

We’ll design a custom Maintenance Service package to sustain your productivity and efficiency levels during the entire life-cycle of your system. It will be including detailed reports and recommendations for any necessary adjustments or corrective actions.

Preventative service and maintenance is a key ingredient to keeping your system in pristine condition as when it was first installed. Huaruide offers full service programs including a 24/7/365 hotline, preventative maintenance programs, inspection packages, individual spare parts management and numerous options for scheduling plant maintenance. Customers receive discounted hourly rates if they are under a service contract for preventative maintenance inspections (PMI) and service support agreements (SSA). These customers also receive priority in the event of multiple customer emergencies.

 

Customer-Service